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Site Usage Policy

By accessing and using the CX25WW website, you agree to use it responsibly and in accordance with our policies. The content, tools, and services provided are intended for lawful, professional, and personal use only. Unauthorized copying, misuse of information, or disruptive behavior is strictly prohibited.

📜 CX25WW – Legal & Policy Framework

📜 CX25WW – Legal & Policy Framework

Effective Date: January 31, 2024

This Legal & Policy Framework governs your interaction with CX25 Warrior Wolf (CX25WW), including:

  • Website access (https://cx25ww.in)

  • Workshops & Career Readiness Cohorts (CRC)

  • Mentorship sessions

  • Digital tools & simulations

  • Hiring Show participation

  • College & company partnerships

By registering, accessing, attending, or participating in any CX25WW program or platform, you agree to the terms outlined below.

1. Privacy & Data Protection

CX25WW respects your privacy and is committed to protecting personal information.

1.1 Information We Collect

We may collect:

  • Name, phone number, email

  • Educational and professional details

  • Resume / application materials

  • Career preferences

  • Payment details (processed via secure third-party gateways)

  • Website usage data (IP, browser, device)

1.2 How We Use Your Data

Your information is used to:

  • Process registrations

  • Conduct screening and assessments

  • Coordinate hiring interactions

  • Provide mentorship and workshops

  • Improve services and digital tools

  • Communicate program updates

We do not sell personal data.

1.3 Data Sharing

Information may be shared with:

  • Verified hiring partners (for recruitment purposes)

  • Authorized service providers (IT, CRM, payment systems)

  • Legal authorities (if required by law)

1.4 Data Security

Reasonable industry-standard safeguards are implemented. However, no digital transmission is 100% secure.

2. Participation & Hiring Disclaimer

2.1 No Automatic Employment Guarantee

Participation in CX25WW programs, including workshops or the Hiring Show, does not automatically guarantee employment unless explicitly stated under a defined Job Assurance Program with eligibility conditions.

Hiring decisions are solely made by employers.

2.2 Conditional Job Assurance (Where Applicable)

Where CX25WW offers a structured job assurance, it applies only if the participant:

  • Clears pre-screening

  • Meets attendance requirements

  • Completes assessments

  • Demonstrates professional conduct

“Job opportunity” refers to interview facilitation or employer engagement through CX25WW.

3. Media Consent & Publicity

CX25WW events and programs may be photographed, recorded, or live-streamed.

By participating, you grant CX25WW the right to:

  • Capture and use your image, voice, and likeness

  • Publish content for marketing, promotional, and publicity purposes

  • Use recordings across digital and print platforms

If you do not consent, written notice must be provided before participation.

4. Intellectual Property & Copyright

All content related to CX25WW, including but not limited to:

  • Brand name, logos, and visual identity

  • Event structures and show formats

  • Workshop frameworks and CRC materials

  • Digital tools, simulations, and assessments

  • Website design, text, graphics, videos, and recordings

Are the exclusive intellectual property of CX25WW unless otherwise stated.

4.1 Limited License

Participants are granted a limited, non-transferable license to access materials for personal use only.

You may not:

  • Reproduce or distribute content

  • Reverse-engineer digital tools

  • Replicate program frameworks

  • Use branding for commercial gain

Unauthorized use may result in legal action.

5. Code of Conduct

Professional behavior is mandatory at all CX25WW events and platforms.

CX25WW reserves the right to:

  • Remove participants for misconduct

  • Deny participation

  • Restrict future access

Harassment, misrepresentation, and disruptive behavior are strictly prohibited.

6. Payments, Fees & Refunds

CX25WW may charge fees for:

  • Workshops

  • Mentorship sessions

  • Events

  • Tool access

Fees apply to structured services and preparation programs, not job placement itself.

Refund eligibility, where applicable, is governed by specific program terms.

7. Digital Tools Usage

Access to CX25WW digital tools grants personal-use access only.

Users may not:

  • Share login credentials

  • Record or redistribute simulations

  • Commercialize tool content

Violation may result in access termination.

8. Limitation of Liability

CX25WW is not responsible for:

  • Employer hiring decisions

  • Candidate performance

  • Disputes between participants

  • Indirect or consequential damages arising from participation

All engagement is voluntary.

9. Cookies & Website Tracking

Our website may use cookies to:

  • Improve functionality

  • Monitor engagement

  • Enhance performance

Users may disable cookies via browser settings.

10. Policy Updates

CX25WW reserves the right to update this Legal & Policy Framework at any time. Updates will be reflected with a revised effective date.

Continued use of services implies acceptance of modifications.

11. Contact Us

For legal, privacy, or policy-related queries:

📧 cx25ww@cx25ww.in

📜 Privacy Policy – CX25WW

📜 Privacy Policy – CX25WW

Effective Date: January 31, 2024

CX25 Warrior Wolf (CX25WW) (“CX25WW”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

  • Visit our website (https://cx25ww.in)

  • Register for workshops, mentorship sessions, hiring programs, or events

  • Participate in the CX25WW Hiring Show

  • Use our digital tools or platforms

  • Interact with us via email, forms, CRM, or social channels

By accessing or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

a. Personal Information

We may collect:

  • Full name

  • Phone number

  • Email address

  • Age / Date of Birth

  • Educational details

  • Professional background

  • Resume / CV

  • Application materials

  • Career preferences

b. Usage & Technical Data

When you access our website or tools, we may collect:

  • IP address

  • Device type

  • Browser information

  • Pages visited

  • Interaction data

This helps us improve performance and user experience.

c. Media & Participation Data

If you participate in CX25WW events, workshops, or the Hiring Show:

  • Photographs

  • Audio recordings

  • Video recordings

May be captured (with participation-based consent).

d. Payment Information

For paid services (workshops, mentorship, events), payment details are processed via secure third-party gateways.
We do not store complete card or banking information on our servers.

2. How We Use Your Information

We use collected information to:

  • Process registrations and participation

  • Conduct pre-screening and eligibility assessments

  • Coordinate interviews and hiring interactions

  • Provide mentorship and workshop services

  • Communicate updates, reminders, and program details

  • Improve user experience and platform functionality

  • Send promotional content (only where consent is provided)

  • Comply with legal and regulatory obligations

We do not use your data for unrelated purposes.

3. Information Sharing

CX25WW does not sell personal data.

We may share information only with:

a. Employers & Hiring Partners

For recruitment-related activities and interview coordination.

b. Service Providers

IT systems, CRM tools, hosting providers, payment gateways, and operational partners who support our services.

c. Legal & Regulatory Authorities

If required under applicable law, regulation, or court order.

All third parties are expected to handle data responsibly.

4. Data Security

We implement reasonable and industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse.

However, no online transmission or storage system is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain personal data only as long as necessary for:

  • Service delivery

  • Hiring coordination

  • Legal compliance

  • Internal reporting

You may request deletion subject to regulatory or contractual limitations.

6. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion

  • Withdraw consent

  • Opt out of marketing communications

Requests may be submitted to the contact details below.

7. Cookies & Tracking Technologies

Our website may use cookies and tracking technologies to:

  • Enhance functionality

  • Understand visitor engagement

  • Improve website performance

You may disable cookies via browser settings; however, some features may not function properly.

8. Media & Publicity Consent

By attending CX25WW workshops, hiring events, or shows, you acknowledge that photographs, audio, or video recordings may be captured.

Such content may be used for:

  • Marketing

  • Promotional materials

  • Social media

  • Website publication

If you do not wish to be featured, you must inform us in writing prior to participation.

9. Third-Party Links

Our website or communications may contain links to third-party websites.
We are not responsible for the privacy practices of external platforms.

10. Policy Updates

CX25WW reserves the right to modify this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.

11. Contact Us

For privacy-related questions, data access requests, or concerns:

📧 cx25ww@cx25ww.in

📜 Terms of Service- CX25WW

📜 Terms of Service- CX25WW

Last Revised: January 31, 2024

Welcome to CX25 Warrior Wolf (CX25WW) (“CX25WW”, “we”, “our”, or “us”).

These Terms of Service (“Terms”) govern your access to and use of our website (https://cx25ww.in), digital platforms, programs, workshops, mentorship services, hiring events, and related services.

By accessing or using any CX25WW service, you agree to comply with these Terms. If you do not agree, please discontinue use of our services.

1️⃣ About CX25WW

CX25WW is a career readiness and hiring facilitation platform connecting:

  • Companies seeking structured, pre-screened talent

  • Students and early-career professionals (0–3 years)

  • Colleges and institutional partners

Our services may include:

  • Career Readiness Cohorts (CRC)

  • Workshops and hiring accelerators

  • Mentorship sessions

  • Recruitment facilitation

  • Internship and fresher hiring programs

  • Digital assessment and simulation tools

2️⃣ Eligibility

By using CX25WW services, you confirm that:

  • You are at least 18 years of age, or accessing under guardian consent

  • All information provided is accurate and truthful

  • You will not use the platform for fraudulent or unlawful purposes

CX25WW reserves the right to deny access for misrepresentation or misuse.

3️⃣ Services Overview

CX25WW operates as a facilitation and readiness platform.

We:

  • Prepare candidates through structured programs

  • Connect verified candidates to hiring partners

  • Support companies with screening and sourcing

We do not act as an employer unless explicitly stated.

4️⃣ Terms for Employers & Hiring Partners

By engaging CX25WW services, employers agree that:

  • Hiring decisions remain solely their responsibility

  • Candidate information will be used strictly for recruitment purposes

  • Payment terms are governed by written agreements or issued invoices

  • Candidates introduced by CX25WW shall not be directly engaged outside agreed commercial terms

CX25WW reserves the right to suspend partnerships in cases of unethical hiring practices or misuse of candidate data.

5️⃣ Terms for Candidates

CX25WW is committed to ethical and transparent hiring practices.

5.1 No Recruitment Fee Policy

CX25WW does not charge candidates for job placement or recruitment facilitation.

Fees may apply only for:

  • Voluntary enrollment in structured programs (e.g., CRC, workshops, mentorship, tool access)

  • Professional development services clearly disclosed before enrollment

All charges are communicated upfront.

5.2 Candidate Responsibilities

By registering with CX25WW, you agree to:

  • Provide accurate personal and professional details

  • Participate sincerely in screening and evaluations

  • Maintain professional conduct during all interactions

Final hiring decisions are made exclusively by employers.

Participation in CX25WW programs does not automatically guarantee employment unless explicitly stated under defined Job Assurance terms.

6️⃣ Payments & Refunds

Where applicable:

  • Payments must be completed before access to paid services

  • Refund eligibility is governed by the applicable program’s refund policy

  • Refund processing timelines may vary

CX25WW uses secure third-party payment gateways and is not responsible for failures or delays caused by external systems.

7️⃣ Intellectual Property

All content on CX25WW platforms, including:

  • Logos and branding

  • Workshop materials

  • Digital tools and simulations

  • Website content and media

Is the exclusive intellectual property of CX25WW.

Users may not:

  • Copy or reproduce materials

  • Share paid content

  • Reverse-engineer digital tools

  • Use branding without written consent

Unauthorized use may result in legal action.

8️⃣ Privacy & Data Usage

Your data is handled in accordance with our Privacy Policy.

By using CX25WW services, you consent to the collection and use of your data for:

  • Registration and screening

  • Hiring facilitation

  • Service improvement

  • Communication and updates

CX25WW does not sell personal data.

9️⃣ Limitation of Liability

CX25WW provides services on an “as available” basis.

We do not guarantee:

  • Specific job offers

  • Employment duration

  • Business outcomes

CX25WW shall not be liable for indirect, incidental, or consequential damages arising from participation.

Total liability, where applicable, shall not exceed the amount paid for the specific service.

🔟 Suspension & Termination

CX25WW may suspend or terminate access if:

  • These Terms are violated

  • False information is provided

  • Misuse of the platform occurs

Access may be restricted without prior notice.

1️⃣1️⃣ Policy Updates

CX25WW may update these Terms at any time. Changes will be posted with an updated revision date.

Continued use after updates implies acceptance.

1️⃣2️⃣ Governing Law

These Terms shall be governed by and interpreted under the laws of India.

Any disputes shall fall under the jurisdiction of the courts of Noida, Uttar Pradesh, India.

🤝 Our Commitment

CX25WW operates on transparency, accountability, and fairness.

If you believe any matter requires clarification, you may contact:

📧 cx25ww@cx25ww.in

We aim to resolve concerns professionally and responsibly.

📜 Refund & Cancellation Policy – CX25WW

📜 Refund & Cancellation Policy – CX25WW

Effective Date: January 31, 2024

This Refund & Cancellation Policy governs payments made to CX25 Warrior Wolf (CX25WW) for workshops, Career Readiness Cohorts (CRC), mentorship sessions, digital tools, internship programs, and related services.

By making a payment to CX25WW, you agree to the terms below.

1️⃣ General Policy

CX25WW charges fees only for structured services such as:

  • Career Readiness Cohorts (CRC)

  • Workshops and hiring accelerators

  • Mentorship sessions

  • Digital tool access

  • Internship or training programs

CX25WW does not charge for job placement.

Refund eligibility depends on the specific service enrolled.

2️⃣ Workshop & CRC Programs

2.1 Cancellation Before Program Start

  • Cancellation requests made at least 48 hours before program start may be eligible for a partial refund (after administrative deduction).

  • Refund amount and deduction terms will be communicated at the time of enrollment.

2.2 Cancellation After Program Start

  • Once a workshop or CRC has commenced, fees are non-refundable.

  • Failure to attend does not qualify for refund.

2.3 Transfer Option

Subject to availability, participants may request:

  • Batch transfer

  • Program rescheduling

Requests must be made in writing and are not guaranteed.

3️⃣ Mentorship Sessions

  • Mentorship fees are payable in advance.

  • Cancellation at least 24 hours before the scheduled session may qualify for rescheduling.

  • No-shows or cancellations within 24 hours are non-refundable.

  • Completed sessions are non-refundable.

4️⃣ Digital Tools & Simulation Access

  • Payments for digital tools (including simulations, diagnostics, AI tools) are non-refundable once access is granted.

  • Account sharing or misuse may result in termination without refund.

5️⃣ Internship / Paid Residential Programs

For structured internship or residential programs:

  • Refund terms are governed by the specific program agreement issued at enrollment.

  • Administrative and onboarding costs may be non-refundable.

  • Withdrawal after program commencement may not qualify for refund.

6️⃣ Conditional Job Assurance Programs

Where applicable, any job assurance or outcome-based commitments are governed strictly by separate eligibility terms.

Refunds under assurance clauses, if applicable, are subject to:

  • Compliance with attendance requirements

  • Completion of assessments

  • Fulfillment of participant responsibilities

  • Internal review and verification

7️⃣ Payment Processing

  • Refunds, where approved, are processed within 7–10 business days.

  • Refunds will be issued via the original mode of payment wherever possible.

  • CX25WW is not responsible for delays caused by banks or payment gateways.

8️⃣ Non-Refundable Situations

Refunds will not be provided in cases of:

  • Change of mind after program start

  • Failure to attend without prior notice

  • Misrepresentation of eligibility

  • Violation of Code of Conduct

  • Access or download of proprietary materials

9️⃣ How to Request a Refund

All refund or cancellation requests must be submitted via email to:

📧 cx25ww@cx25ww.in

Include:

  • Full name

  • Registered email

  • Program enrolled

  • Reason for cancellation

Verbal or informal requests will not be considered valid.

🔟 Policy Updates

CX25WW reserves the right to modify this Refund & Cancellation Policy at any time. Updated terms will be published with a revised effective date.

⚖️ Important Clarification

Enrollment in CX25WW programs reflects commitment to structured career preparation. Fees cover preparation, mentorship, training, infrastructure, and facilitation services—not employment guarantees unless explicitly stated under separate documented terms.

📜 Mentorship Service Policy – CX25WW

📜 Mentorship Service Policy – CX25WW

Effective Date: January 31, 2024

This policy governs all bookings made under the “Need a Mentor” service offered by CX25 Warrior Wolf (CX25WW).

By booking a mentorship session, you agree to the terms outlined below.

1️⃣ About the Mentorship Service

The CX25WW Mentorship Service is a paid, one-on-one advisory session conducted via eMeeting.

It is designed to provide:

  • Career clarity and direction

  • Interview and readiness guidance

  • Role alignment insights

  • Professional growth advice

Mentorship is advisory in nature and does not constitute job placement or employment guarantee.

2️⃣ Session Categories

CX25WW offers:

🔹 For early-career professionals with up to 3 years of experience.

🔹 For college students and fresh graduates seeking structured career guidance.

Session eligibility is determined at the time of booking.

3️⃣ Payment Policy

  • All mentorship sessions are paid in advance.

  • Booking is confirmed only after successful payment.

  • Session details and joining instructions are shared via registered email.

CX25WW does not hold unpaid slots.

4️⃣ Cancellation & Rescheduling Policy

4.1 Cancellation by Participant

  • Cancellation requests made at least 24 hours before the scheduled session may be eligible for one-time rescheduling.

  • Cancellations within 24 hours of the session are non-refundable.

  • No-shows are non-refundable.

4.2 Rescheduling

  • One reschedule request is permitted per booking.

  • Rescheduling is subject to mentor availability.

  • Requests must be submitted via email.

5️⃣ Refund Policy (Mentorship-Specific)

Mentorship fees are generally non-refundable once:

  • The session has been conducted, or

  • The participant fails to attend without prior notice.

Refunds may be considered only under the following circumstances:

  • Technical failure on CX25WW’s side preventing session delivery

  • Duplicate payment

  • Cancellation by CX25WW

Approved refunds will be processed within 7–10 business days via the original mode of payment.

6️⃣ Scope & Limitation

Mentorship sessions:

  • Provide guidance, not guarantees

  • Do not ensure job offers

  • Do not replace structured training programs

Outcomes depend on participant effort, implementation, and external hiring decisions.

7️⃣ Participant Responsibilities

By booking a mentorship session, you agree to:

  • Join on time

  • Maintain professional conduct

  • Share accurate information

  • Engage actively during the session

Disruptive or inappropriate behavior may result in session termination without refund.

8️⃣ Recording & Confidentiality

  • Sessions may not be recorded by participants without written consent.

  • CX25WW respects participant confidentiality and does not share session discussions externally.

9️⃣ How to Contact Us

For rescheduling, cancellations, or refund requests:

📧 cx25ww@cx25ww.in

Include:

  • Full Name

  • Registered Email

  • Session Type

  • Scheduled Date

🔟 Policy Updates

CX25WW reserves the right to modify this Mentorship Policy at any time. Updates will be reflected with a revised effective date.

📜 CX25WW Platform Usage & Responsibility Disclaimer

📜 CX25WW Platform Usage & Responsibility Disclaimer

Effective Date: January 31, 2024

This Disclaimer applies to all users accessing or interacting with CX25 Warrior Wolf (CX25WW), including but not limited to:

  • Students and job seekers

  • Career Readiness Cohort (CRC) participants

  • Individual and freelance recruiters

  • Hiring companies

  • Colleges and institutional partners

  • Digital tool users

By accessing CX25WW services, tools, cohorts, or hiring programs, you acknowledge and agree to the following:

1️⃣ General Platform Disclaimer (Applicable to All Users)

CX25WW provides:

  • Career readiness programs

  • Mentorship services

  • Hiring facilitation

  • Assessment and simulation tools

  • Institutional hiring accelerators

CX25WW acts as a facilitation and readiness platform and does not guarantee specific employment, hiring decisions, or business outcomes unless explicitly stated under defined and documented terms.

Users are solely responsible for:

  • The accuracy of information provided

  • Decisions made based on CX25WW services

  • How insights, recommendations, or tool outputs are applied

CX25WW shall not be liable for indirect, incidental, or consequential losses arising from platform usage.

2️⃣ Digital Tools Usage (All Users)

CX25WW grants a limited, non-exclusive, non-transferable license to access its tools for personal or internal use only.

Users may not:

  • Resell, sublicense, or commercially distribute tools

  • Share login credentials

  • Reverse-engineer or replicate proprietary systems

  • Present CX25WW tools as their own intellectual property

Unauthorized use may result in access termination and legal action.

3️⃣ Individual & Freelance Recruiters

Individual recruiters and freelance professionals may use CX25WW tools strictly for internal recruitment assistance.

They may not:

  • Resell access or outputs

  • Integrate tools into commercial offerings without written permission

  • Hold CX25WW responsible for hiring decisions made using tool outputs

Recruiters operate independently. Use of CX25WW tools does not create partnership, employment, or agency relationship.

CX25WW shall not be liable for misuse or misapplication of assessment results by independent recruiters.

4️⃣ Students & Job Seekers

Students and job seekers using CX25WW:

  • Must provide truthful and accurate information

  • Must maintain professional conduct during screening and interviews

  • Understand that final hiring decisions are made by employers

Participation in CRC, workshops, or hiring drives does not automatically guarantee employment unless part of a documented Job Assurance Program with defined eligibility conditions.

Tool usage and program participation are voluntary and outcomes depend on participant effort and employer discretion.

5️⃣ Hiring Companies

Companies engaging CX25WW for hiring:

  • Retain full responsibility for final hiring decisions

  • Must use candidate information ethically and lawfully

  • May not misuse candidate data outside agreed hiring purposes

CX25WW is not liable for:

  • Employee performance

  • Employment disputes

  • Attrition or post-hire outcomes

CX25WW acts as a facilitator and readiness partner only.

6️⃣ Colleges & Institutions

Colleges participating in CRC or Hiring Accelerator programs acknowledge that:

  • CX25WW supports readiness and employer access

  • Final hiring decisions remain with employers

  • Placement outcomes may vary

CX25WW does not guarantee placement percentages unless expressly defined in written agreements.

Institutional partners are responsible for accurate student data and coordination compliance.

7️⃣ Limitation of Responsibility

Under no circumstances shall CX25WW be responsible for:

  • Employment decisions

  • Business losses

  • Academic outcomes

  • Misinterpretation of assessment insights

  • Platform misuse by third parties

Total liability, if applicable, shall not exceed the amount paid for the specific service in question.

8️⃣ Enforcement & Violations

CX25WW reserves the right to:

  • Suspend or terminate access

  • Revoke tool licenses

  • Pursue legal remedies

In cases of intellectual property infringement, misrepresentation, or unethical usage.

9️⃣ Governing Law & Jurisdiction

All disputes arising out of or related to the use of CX25WW services shall be governed by the laws of India.

The courts of Noida, Uttar Pradesh, India shall have exclusive jurisdiction.

📜 Student Code of Conduct – CX25WW

📜 Student Code of Conduct – CX25WW

Effective Date: January 31, 2024

This Student Code of Conduct applies to all students and job seekers participating in:

  • Career Readiness Cohorts (CRC)

  • Workshops and hiring accelerators

  • Mentorship sessions

  • Internship programs

  • Digital tools and simulations

  • Hiring drives and employer interactions

By enrolling in or participating in any CX25WW program, you agree to comply with this Code.

1️⃣ Professional Integrity

Students must:

  • Provide accurate and truthful personal, academic, and professional information

  • Submit genuine documents and credentials

  • Represent themselves honestly during interviews and evaluations

Any falsification, misrepresentation, or impersonation may result in immediate removal and permanent disqualification.

2️⃣ Attendance & Participation

Participants are expected to:

  • Attend sessions on time

  • Complete required assessments

  • Engage actively in discussions and simulations

  • Maintain consistent participation standards

Failure to meet attendance or participation requirements may affect eligibility for certifications, hiring access, or job assurance clauses (if applicable).

3️⃣ Conduct During Programs

All students must maintain professional behavior in:

  • Online sessions

  • In-person workshops

  • Interviews with employers

  • Group activities

  • Digital communication platforms

The following are strictly prohibited:

  • Disruptive behavior

  • Harassment or discrimination

  • Inappropriate language

  • Recording sessions without permission

  • Sharing confidential employer or participant information

4️⃣ Interview & Hiring Ethics

Students must:

  • Attend scheduled interviews punctually

  • Inform CX25WW in advance if unable to attend

  • Avoid ghosting or abandoning employer processes without notice

  • Maintain professional communication with hiring partners

Repeated no-shows or unethical conduct may result in removal from hiring access.

5️⃣ Digital Tools Usage

Students are granted personal access to CX25WW tools for learning and preparation.

Students may not:

  • Share login credentials

  • Record or redistribute simulations

  • Copy or resell proprietary materials

  • Present tool outputs as their own intellectual work

Violation may lead to access termination without refund.

6️⃣ Payment & Program Commitment

Where fees apply (CRC, workshops, mentorship, tools), students acknowledge:

  • Enrollment reflects commitment

  • Fees are governed by the Refund & Cancellation Policy

  • Participation does not automatically guarantee employment unless covered under defined assurance terms

7️⃣ Confidentiality

Students must treat the following as confidential:

  • Employer discussions

  • Interview questions

  • Company case studies

  • Other participant information

Unauthorized sharing may result in disciplinary action.

8️⃣ Social Media & Public Representation

Students may share their participation experience but may not:

  • Misrepresent affiliation

  • Share internal materials

  • Use CX25WW branding without permission

  • Publish confidential hiring information

9️⃣ Disciplinary Action

CX25WW reserves the right to:

  • Issue warnings

  • Suspend participation

  • Revoke tool access

  • Remove students from programs

  • Restrict future participation

Serious violations may result in permanent disqualification.

🔟 Limitation of Responsibility

CX25WW facilitates readiness and hiring access but does not guarantee employment outcomes unless explicitly defined under specific program terms.

Students remain responsible for their own performance and decisions.

1️⃣1️⃣ Governing Law

This Code shall be governed by the laws of India.

All disputes shall fall under the exclusive jurisdiction of the courts of Noida, Uttar Pradesh, India.

🤝 Our Expectation

CX25WW is built on discipline, professionalism, and growth.
We expect every student to uphold the same standards they would in a real workplace.

Participation reflects commitment—not casual interest.

📜 Company Code of Conduct – CX25WW

📜 Company Code of Conduct – CX25WW

Effective Date: January 31, 2024

This Code applies to all companies, hiring partners, HR representatives, and recruiters engaging with CX25 Warrior Wolf (CX25WW) through:

  • Hiring drives

  • Career Readiness Cohorts (CRC)

  • Workshops

  • Hiring Accelerator programs

  • Campus partnerships

By engaging with CX25WW, companies agree to the following standards:

1️⃣ Ethical Hiring Practices

Companies must:

  • Provide genuine and accurate job descriptions

  • Disclose compensation structure clearly

  • Avoid misleading role expectations

  • Ensure lawful employment practices

Fake offers, unpaid disguised roles, or exploitative structures are strictly prohibited.

2️⃣ Fair & Non-Discriminatory Selection

Hiring decisions must comply with applicable employment laws and avoid discrimination based on:

  • Gender

  • Religion

  • Caste

  • Ethnicity

  • Disability

  • Any protected category under Indian law

CX25WW reserves the right to disengage from partnerships involving discriminatory conduct.

3️⃣ Responsible Use of Candidate Data

Companies may access candidate information solely for recruitment purposes.

Companies may not:

  • Share candidate data externally

  • Use data for marketing

  • Retain data indefinitely without lawful basis

  • Contact candidates for unrelated opportunities without disclosure

Data misuse may result in immediate termination of partnership.

4️⃣ Professional Conduct During Interactions

HR representatives must:

  • Maintain professional behavior during interviews

  • Avoid harassment or inappropriate questioning

  • Respect candidate dignity and confidentiality

  • Provide clear communication regarding next steps

Repeated no-response behavior or unethical engagement may lead to restricted access.

5️⃣ Intellectual Property Respect

Companies may not:

  • Replicate CX25WW workshop formats

  • Copy assessment frameworks

  • Reuse proprietary training content

  • Misrepresent CX25WW association

Unauthorized replication may result in legal action.

6️⃣ Liability

CX25WW acts as a readiness and hiring facilitator.

Companies retain full responsibility for:

  • Final hiring decisions

  • Employment contracts

  • Post-hire management

  • Workplace conduct

CX25WW shall not be liable for employment disputes or employee performance.

7️⃣ Jurisdiction

All disputes shall fall under the exclusive jurisdiction of the courts of Noida, Uttar Pradesh, India.

📜 Campus Visit Policy – CX25WW

📜 Campus Visit Policy – CX25WW


This Campus Visit Policy governs all on-campus presentations, readiness sessions, hiring accelerators, assessments, and institutional engagements conducted by CX25 Warrior Wolf (CX25WW).


By inviting or hosting a CX25WW Campus Visit, the institution agrees to the terms outlined below.


1️⃣ Nature of Campus Visit Service


CX25WW Campus Visit is a structured industry-readiness intervention that may include:


  • Presentation sessions (up to 2 hours)

  • Role-based evaluation demonstrations

  • AI interview simulations

  • Communication assessment modules

  • Workplace readiness sessions

  • Job assessment activities


Campus Visits are educational and evaluative in nature and do not constitute guaranteed placement services.


2️⃣ Scope of Service


Unless otherwise agreed in writing, a standard Campus Visit includes:


  • Up to 2 hours of presentation and interactive engagement

  • Demonstration of selected CX25WW tools

  • Basic readiness assessment (if included in the agreed format)

  • General employability insights


Additional services must be documented separately.


3️⃣ Institutional Responsibilities


The hosting institution agrees to:


  • Provide adequate venue infrastructure (audio-visual setup, internet access if required)

  • Ensure disciplined student participation

  • Share accurate participant data where assessments are conducted

  • Nominate a point of contact for coordination


CX25WW reserves the right to adjust the session format if logistical commitments are not met.


4️⃣ Student Participation


Student participation is voluntary unless mandated by the institution.


CX25WW:


  • Does not guarantee employment or placement outcomes

  • Provides readiness insights based on limited-session interaction

  • Shares assessment outputs for developmental purposes


Students remain responsible for their professional development and interview performance.


5️⃣ Assessment & Data Usage


Where job assessments or readiness evaluations are conducted:


  • Results may be shared in aggregate form with the institution

  • Individual-level insights may be shared directly with students

  • Data will be handled in accordance with CX25WW Privacy Policy


Assessment participation does not automatically enroll students into paid programs.


6️⃣ Intellectual Property


All presentation materials, frameworks, tools, and methodologies remain the exclusive intellectual property of CX25WW.


Institutions may not:


  • Record sessions without written consent

  • Replicate program structure

  • Reproduce or distribute proprietary materials

  • Represent CX25WW frameworks as institutional property


Unauthorized use may result in legal action.


7️⃣ Fees & Commercial Terms


If the Campus Visit is a paid engagement:


  • Fees must be agreed upon in writing prior to confirmation

  • Payment terms shall be defined in the engagement communication

  • Cancellation terms shall be agreed in advance


If conducted as a pilot or complimentary session, CX25WW retains full discretion regarding format and deliverables.


8️⃣ Limitation of Liability


CX25WW shall not be held liable for:


  • Placement outcomes

  • Student hiring success or failure

  • Institutional ranking improvements

  • Indirect or consequential losses


CX25WW acts as a readiness and facilitation partner only.


9️⃣ Cancellation & Rescheduling


If either party requires rescheduling:


  • Written notice must be provided at least 48 hours in advance

  • New dates are subject to availability

  • Repeated cancellations may require re-approval


🔟 Governing Law


This Campus Visit engagement shall be governed by the laws of India.


All disputes shall fall under the exclusive jurisdiction of the courts of Noida, Uttar Pradesh, India.


📧 Contact


For Campus Visit coordination or policy-related queries:


📧 cx25ww@cx25ww.in


📜 Mentorship Etiquette Policy – CX25WW

📜 Mentorship Etiquette Policy – CX25WW

Effective Date: January 31, 2024

This policy applies to all participants booking mentorship sessions under the “Need a Mentor” program.

1️⃣ Professional Respect

Mentorship sessions are structured professional engagements. Participants must:

  • Join on time

  • Maintain respectful communication

  • Stay engaged throughout the session

  • Avoid inappropriate language or behavior

2️⃣ Preparedness

Participants are expected to:

  • Clearly define goals before the session

  • Share accurate background information

  • Come prepared with questions

Mentorship is advisory; clarity improves outcomes.

3️⃣ Recording & Content Sharing

Participants may not:

  • Record sessions without written consent

  • Share session content publicly

  • Redistribute mentorship material

4️⃣ Rescheduling & No-Shows

  • One reschedule allowed (24+ hours prior)

  • No-shows are non-refundable

  • Late cancellations may result in forfeited fee

5️⃣ Scope of Mentorship

Mentorship provides guidance and strategic direction.

It does not:

  • Guarantee employment

  • Replace structured training programs

  • Substitute employer hiring decisions

6️⃣ Misconduct

CX25WW may terminate a session without refund if:

  • Abusive behavior occurs

  • Harassment is observed

  • Platform rules are violated

📜 CRC Attendance & Evaluation Policy – CX25WW

📜 CRC Attendance & Evaluation Policy – CX25WW

Effective Date: January 31, 2024

This policy governs participation in Career Readiness Cohorts (CRC).

1️⃣ Attendance Requirements

Participants must:

  • Attend minimum 100% of scheduled sessions (as defined per cohort)

  • Join on time

  • Inform coordinators in case of absence

Failure to meet attendance thresholds may affect:

  • Certification eligibility

  • Hiring access

  • Job assurance eligibility (where applicable)

2️⃣ Active Participation

Students must:

  • Complete assignments

  • Participate in mock interviews

  • Engage in simulations

  • Submit required evaluations

Passive attendance alone does not qualify as completion.

3️⃣ Evaluation Criteria

Evaluation may include:

  • Communication skills

  • Problem-solving ability

  • Professional behavior

  • Scenario-based performance

  • Interview readiness

CX25WW reserves the right to determine readiness status.

4️⃣ Job Assurance Eligibility (If Applicable)

Where CRC includes conditional job assurance, eligibility requires:

  • Minimum attendance compliance

  • Completion of all assessments

  • Professional conduct

  • Active interview participation

Non-compliance voids assurance eligibility.

5️⃣ Digital Access During CRC

CRC participants receive tool access during cohort duration only.

  • Access may expire post-cohort

  • Misuse may result in suspension

6️⃣ Disciplinary Action

Repeated violations may lead to:

  • Warning

  • Suspension

  • Removal from cohort

  • Loss of hiring access

7️⃣ Jurisdiction

All CRC-related disputes shall fall under the courts of Noida, Uttar Pradesh, India.

📜 Job Assurance Policy– CX25WW

📜 Job Assurance Policy– CX25WW

Effective Date: January 31, 2024

This Job Assurance Policy applies only to programs explicitly labeled as “Job Assurance” or “Outcome-Based” by CX25 Warrior Wolf (CX25WW).

Participation in other CX25WW programs does not automatically qualify under this policy.

1️⃣ Nature of Assurance

CX25WW provides a conditional Job Assurance, not an unconditional employment guarantee.

“Job Opportunity” under this policy means:

  • At least one facilitated interview process

  • Or employer evaluation opportunity

  • Or documented hiring interaction through CX25WW partner network

Final hiring decisions remain solely with employers.

2️⃣ Eligibility Criteria

To qualify for Job Assurance, the participant must:

  • Successfully clear the mandatory pre-screening round

  • Enroll in an eligible Job Assurance program

  • Maintain minimum attendance (as defined per cohort)

  • Complete all assessments and internal evaluations

  • Participate sincerely in scheduled interviews

  • Maintain professional conduct throughout

Failure to meet any requirement voids eligibility.

3️⃣ Performance & Conduct Clause

Job Assurance is contingent upon:

  • Demonstrated improvement during program

  • Professional communication standards

  • No interview no-shows

  • No misrepresentation of credentials

Unprofessional behavior automatically disqualifies eligibility.

4️⃣ Assurance Timeline

Job Assurance applies within the defined time period communicated at enrollment.

If no job opportunity is facilitated within that period and the participant has met all eligibility criteria, a review process may be initiated.

5️⃣ Review & Resolution Process

In cases where a participant claims non-fulfillment:

  • A formal written request must be submitted

  • Internal compliance review will be conducted

  • Attendance, participation, and performance records will be evaluated

If deemed eligible under policy terms, resolution may include:

  • Extended hiring access

  • Additional interview facilitation

  • Structured compensation clause (if part of specific program terms)

All decisions are subject to internal verification.

6️⃣ Exclusions

Job Assurance does not apply in cases of:

  • Voluntary withdrawal

  • Missed interviews

  • Rejection of reasonable offers

  • Location refusal without prior disclosure

  • Salary expectation misalignment beyond market standards

  • Failure to submit required documentation

7️⃣ Limitation of Liability

CX25WW’s total liability under any Job Assurance clause shall not exceed the program fee paid by the participant unless otherwise stated in a signed written agreement.

8️⃣ Jurisdiction

All disputes arising under this policy shall fall under the exclusive jurisdiction of the courts of Noida, Uttar Pradesh, India.

📜 Master Participation Agreement– CX25WW

📜 Master Participation Agreement– CX25WW

Effective Date: January 31, 2024

This Master Participation Agreement (“Agreement”) governs participation in any CX25WW service, including:

  • Career Readiness Cohorts (CRC)

  • Workshops

  • Hiring Drives

  • Mentorship Programs

  • Digital Tools

  • Internship Programs

  • Institutional Partnerships

By registering, enrolling, attending, or accessing CX25WW services, you agree to this Agreement.

1️⃣ Nature of Services

CX25WW operates as a:

  • Career readiness platform

  • Hiring facilitation partner

  • Assessment and mentorship provider

CX25WW is not the employer unless explicitly stated.

2️⃣ User Responsibilities

All participants agree to:

  • Provide accurate information

  • Maintain professional conduct

  • Respect confidentiality

  • Follow program guidelines

  • Comply with attendance and participation requirements

3️⃣ Intellectual Property

All content, materials, tools, frameworks, and formats remain the exclusive property of CX25WW.

Participants may not:

  • Copy or reproduce materials

  • Share paid access

  • Reverse-engineer digital tools

  • Use proprietary frameworks commercially

4️⃣ Payments & Fees

Where fees apply:

  • Payments must be made prior to access

  • Refunds are governed by the Refund & Cancellation Policy

  • Fees relate to preparation services, not job placement

5️⃣ Hiring & Employment Disclaimer

CX25WW:

  • Facilitates access to hiring partners

  • Does not control final hiring decisions

  • Does not guarantee employment unless under defined Job Assurance terms

Employers retain full discretion.

6️⃣ Limitation of Liability

CX25WW shall not be liable for:

  • Hiring outcomes

  • Employer decisions

  • Career progression

  • Business or academic losses

Total liability shall not exceed the fee paid for the relevant service.

7️⃣ Code of Conduct Compliance

Violation of any CX25WW Code of Conduct may result in:

  • Suspension

  • Termination of participation

  • Revocation of access

  • Loss of eligibility for hiring or assurance

8️⃣ Media & Publicity Consent

Participants may be photographed or recorded during events or sessions.

By participating, users consent to reasonable promotional usage unless written objection is provided prior.

9️⃣ Termination Rights

CX25WW reserves the right to suspend or terminate participation without refund in cases of:

  • Misconduct

  • Misrepresentation

  • Platform misuse

  • Intellectual property violations

🔟 Governing Law

This Agreement shall be governed by the laws of India.

All disputes shall fall under the exclusive jurisdiction of the courts of Noida, Uttar Pradesh, India.

📜 Fee Reimbursement Policy – CX25WW

Fee Reimbursement Policy – CX25WW

1. Policy Objective

This policy outlines the terms under which program fees paid to CX25WW are eligible for reimbursement. The intent is to build trust, ensure transparency, and reinforce our outcome-driven commitment to participant success.

2. Reimbursement Commitment

CX25WW follows a Success-Linked Fee Model.
100% of the program fee paid by the participant will be reimbursed once the participant receives their first official job offer letter, subject to the terms defined below.

3. Eligibility Criteria

A participant becomes eligible for fee reimbursement when all the following conditions are met:

  1. The participant has successfully completed the registered program, assessments, and required activities.

  2. The participant has followed the prescribed hiring process, guidelines, and code of conduct.

  3. The participant has secured a valid, verifiable written job offer letter from an employer.

  4. The offer must be for a full-time employment opportunity (internships, freelance roles, or temporary assignments do not qualify unless explicitly approved by CX25WW).

  5. The participant must formally submit a Reimbursement Request Form along with a copy of the offer letter within 30 days of receiving the offer.

4. Reimbursement Process

  • Reimbursement requests are reviewed for eligibility and verification.

  • CX25WW may validate the authenticity of the offer with the employer.

  • Once approved, the reimbursement will be processed within 30–60 business days through the original payment method or designated banking channel.

5. Non-Eligibility / Exclusions

Reimbursement will not be applicable in the following cases:

  • Failure to complete the program, assessments, or required participation milestones.

  • Voluntary withdrawal, misconduct, or violation of CX25WW policies or code of conduct.

  • Submission of fraudulent, unverifiable, or misleading employment documents.

  • Job obtained outside the CX25WW process without prior declaration and engagement compliance.

  • Failure to submit reimbursement request within the defined timeline.

  • Food, accommodation, travel, and personal living expenses are strictly non-reimbursable under this policy.

6. Important Clarifications

  • CX25WW enables hiring readiness, access, and structured pathways; final hiring decisions rest solely with employers.

  • Reimbursement eligibility is outcome-linked but compliance-dependent.

  • Processing timelines may vary depending on verification and financial cycles.

7. Policy Governance

CX25WW reserves the right to modify, update, or interpret this policy to maintain program integrity, fairness, and sustainability. Any updates will be reflected on the official website.

8. Contact for Reimbursement Request

Participants may submit reimbursement requests or seek clarification via the official CX25WW support channel or registered communication email.

CX25WW – Building Careers with Accountability and Outcome Assurance

📜 No Refund Policy AI Tools Purchases - CX25WW

📜 No Refund Policy AI Tools Purchases - CX25WW

1. Policy Objective

This policy defines the terms governing purchases of AI Tools offered by CX25WW. It ensures clarity, protects digital product integrity, and sets correct expectations prior to purchase.

2. No Refund Commitment

All purchases of AI Tools, digital products, software access, licenses, templates, automation assets, or subscription-based AI services are final and non-refundable. Once access is granted, activated, or delivered, no refunds, cancellations, or reversals will be processed under any circumstances.

3. Scope of Policy

This No Refund Policy applies to, but is not limited to:

  • AI software tools and platforms

  • Automation workflows and digital systems

  • Templates, scripts, and digital frameworks

  • AI subscriptions, usage plans, or license access

  • Downloadable digital assets or configurations

  • Custom-configured AI solutions delivered digitally

4. User Responsibility Before Purchase

By completing the purchase, the user acknowledges and agrees that:

  • They have reviewed product details, features, and system requirements.

  • They understand the intended use, capabilities, and limitations of the AI tool.

  • They have verified compatibility with their device, software, or workflow environment.

  • Digital products cannot be returned once accessed or delivered.

5. Exceptions (Limited)

Refunds will only be considered under the following exceptional circumstances:

  • Duplicate payment due to technical error (verified).

  • Payment charged but product access was never delivered (verified).

In such cases, users must raise a request within 7 days of transaction with valid proof.

6. Non-Transferable Access

AI tool access, licenses, and subscriptions are non-transferable and non-resalable unless explicitly authorized by CX25WW.

7. Policy Enforcement

CX25WW reserves the right to:

  • Deny refund requests that do not meet exception criteria.
  • Suspend access in case of misuse, unauthorized sharing, or policy violation.
  • Update this policy to maintain platform integrity and digital product governance.

8. Contact & Support

For billing clarifications or technical access issues, users may contact CX25WW through the official support channel or registered communication email.

CX25WW – Delivering Digital Intelligence with Transparency and Discipline


🐺 CX25WW Wolf Pack Membership Policy

🐺 CX25WW Wolf Pack Membership Policy

Effective Date: January 1st, 2026
Applicable To: All Wolf Pack Members

1️⃣ Purpose of Membership

Wolf Pack Membership is not a casual subscription. It is a structured community commitment designed for individuals who value discipline, growth, integrity, and long-term professional development.

Membership is granted to those who align with CX25WW values and are willing to uphold the standards outlined below.

2️⃣ Code of Conduct (Non-Negotiable)

A. Zero Tobacco Policy

Use, promotion, or possession of any form of tobacco products — including cigarettes, e-cigarettes, vaping devices, chewing tobacco, or related substances — is strictly prohibited.

If a member is found violating this policy:

  • Membership will be immediately terminated.

  • No refund will be processed.

  • Re-entry will not be permitted.

This rule exists to promote discipline, self-respect, and health within the Pack.

B. Mandatory Participation – “Plant a Tree” Initiative

All members must participate in the Plant a Tree Initiative.

  • 100% participation is compulsory.

  • No excuses will be entertained.

  • Proof of participation may be requested.

This initiative reinforces responsibility toward society and environment.

C. Respect & Dignity Policy

Mutual respect is non-negotiable.

Members must:

  • Respect fellow members, mentors, and organisers.

  • Maintain professional conduct in online and offline environments.

  • Uphold personal dignity and the dignity of others at all times.

Any harassment, misconduct, abusive behaviour, discrimination, or reputational harm to CX25WW or its members will result in immediate termination without refund.

3️⃣ Membership Benefits

Subject to compliance with this policy, members receive:

  • Full access to CX25WW tools and frameworks

  • Priority access to cohorts (self + one reference, subject to assessment)

  • Unlimited mentor booking (subject to availability)

  • Priority access to Social Cohorts

  • Early access to open opportunities

  • Ability to support cohorts and earn through contribution

Benefits remain active only while membership remains in good standing.

4️⃣ Suspension & Termination

CX25WW reserves the right to suspend or terminate membership in cases of:

  • Tobacco policy violation

  • Misconduct or ethical breach

  • Non-participation in mandatory initiatives

  • Behaviour damaging to the Pack’s integrity

  • False information submission

All termination decisions are final.

No refund will be processed in cases of policy breach.

5️⃣ Refund Policy

Membership fees are non-refundable once activated, except in cases of administrative error by CX25WW.

Violation-based termination will not qualify for refund under any circumstances.

6️⃣ Acknowledgment

By enrolling as a Wolf Pack Member, you acknowledge that:

  • You understand and agree to abide by this policy.

  • You accept the standards expected of a Pack member.

  • You commit to discipline, contribution, and integrity.

🐺 Final Note

Wolves do not abandon their pack.
The Pack does not compromise its standards.

Membership is a privilege — not an entitlement.



QuickBooks Discovery Call – Terms & Policy

QuickBooks Discovery Call – Terms & Policy


This policy governs all bookings made for the QuickBooks Discovery Call conducted by CX25WW.


By scheduling and/or making payment for the Discovery Call, you acknowledge that you have read, understood, and agreed to the terms stated herein.


1. Nature of Service


The QuickBooks Discovery Call is a structured consultation session intended to assess hiring requirements, training needs, and certification readiness for QuickBooks ProAdvisors, MSPs, and accounting firms.


The session does not constitute advisory, legal, financial, tax, or compliance services.


2. Confirmation of Booking


A Discovery Call is deemed confirmed only upon:


Successful payment (if applicable), and


Formal calendar confirmation issued by CX25WW.


CX25WW reserves the right to reschedule or decline a booking at its sole discretion.


3. No Refund Policy


All Discovery Call bookings are strictly non-refundable.


Under no circumstances shall any refund be issued once the booking has been confirmed, including but not limited to:


Client unavailability


Scheduling conflicts


Dissatisfaction with outcomes


Failure to attend the session


Payment once made shall be considered final.


4. Rescheduling Policy


Rescheduling is permitted strictly under the following conditions:


Written intimation must be provided at least 6 (six) hours prior to the scheduled session time.


The request must be sent via email to: cx25ww@cx25ww.in


Verbal communication, WhatsApp messages, or other informal communication shall not be considered valid notice.


If proper written notice is received within the prescribed timeframe, the session may be rescheduled once only.


5. No-Show Policy


Failure to attend the scheduled session without providing written notice at least 6 (six) hours in advance shall result in:


Automatic forfeiture of the session,


Closure of the booking,


No entitlement to refund,


No eligibility for rescheduling.


6. One-Time Rescheduling Limit


A Discovery Call may be rescheduled only once.


Failure to attend the rescheduled session, irrespective of reason, shall result in permanent closure of the booking without refund or further rescheduling rights.


7. Limitation of Liability


CX25WW shall not be liable for:


Business decisions taken by the client based on discussions during the session,


Loss of revenue, opportunity, or business,


Technical disruptions beyond reasonable control.


The session is consultative in nature and does not guarantee specific outcomes.


8. Governing Law & Jurisdiction


This policy shall be governed by and construed in accordance with the laws of India.


Any dispute arising out of or in connection with the Discovery Call shall be subject to the exclusive jurisdiction of the courts located in Noida, Uttar Pradesh.


By booking the QuickBooks Discovery Call, you expressly agree to be bound by the above terms and conditions.




QuickBooks Support & Learning & Development Consulting Policy

QuickBooks Support & Learning & Development Consulting Policy


This Policy governs all consulting, advisory, hiring support, training, certification readiness, operational setup, AI advisory, and related services provided by CX25WW.


By engaging CX25WW, making payment, signing a proposal, or accepting deliverables, the Client acknowledges and agrees to this Policy in full.


1. Scope of Services


CX25WW provides structured consulting and advisory services, which may include:


  • QuickBooks support operations framework design

  • Hiring and workforce planning support

  • Learning & Development curriculum design

  • Certification readiness guidance

  • CRM and telephony workflow structuring

  • Sales process setup guidance

  • AI workflow advisory

  • KPI and QA framework development

All services are defined in a written proposal or scope document.

Any service not expressly included is deemed excluded.


2. Nature of Services


All services are consultative and advisory in nature.


CX25WW does not:


  • Operate or manage the Client’s business

  • Employ Client personnel

  • Provide legal, tax, or compliance certification services

  • Guarantee certification outcomes

  • Guarantee business growth or profitability

  • Implementation responsibility rests solely with the Client.


3. Payment & Refund Policy


All payments made to CX25WW are:


  • Final

  • Non-refundable

  • Non-transferable

Retainer engagements:

  • Must be paid in advance

  • Guarantee access, not specific output volume

  • Do not roll over unless agreed in writing

  • May include minimum lock-in periods

  • Failure to make timely payment may result in suspension of services without liability.


4. Intellectual Property Protection


All proprietary materials including but not limited to:


  • Training modules

  • Consulting frameworks

  • Operational blueprints

  • Templates

  • Documentation models

  • Certification preparation systems

  • Assessment tools

  • AI workflow structures


remain the exclusive intellectual property of CX25WW (unless agrees).


Clients receive a limited, revocable, non-transferable license for internal use only.


Clients shall not:


  • Replicate

  • Resell

  • Repackage

  • Commercially exploit

  • White-label

  • Distribute to third parties

Unauthorized use may result in:

  • Immediate termination

  • Injunctive relief

  • Legal proceedings

  • Claim for damages


This protection survives indefinitely.


5. Employee & Contractor IP Protection


All CX25WW materials are developed under valid intellectual property assignment agreements.


Any derivative work created by the Client based on CX25WW proprietary material shall automatically vest in CX25WW unless otherwise agreed in writing.


6. Non-Solicitation Policy


During engagement and for 24 months thereafter, the Client shall not directly or indirectly:


  • Solicit

  • Hire

  • Engage

  • Contract with

  • Induce to leave


any employee, contractor, consultant, or associate of CX25WW.


Breach may result in liquidated damages equivalent to 12 months of the individual’s engagement value.


7. Limited Non-Compete Protection


For 24 months post-engagement, the Client shall not:


  • Replicate CX25WW proprietary consulting frameworks for resale

  • Offer substantially similar consulting products derived from CX25WW intellectual property


This clause does not restrict the Client from operating its QuickBooks practice.


8. No Guarantee of Results


CX25WW does not guarantee:


  • Certification pass rates

  • Hiring success

  • Business performance

  • Regulatory outcomes

  • Technology tool functionality

  • Revenue generation

Outcomes depend on Client execution and external variables.


9. Limitation of Liability


To the fullest extent permitted by law, CX25WW shall not be liable for:


  • Loss of profit

  • Business interruption

  • Certification failure

  • Regulatory penalties

  • Employee misconduct

  • Indirect or consequential damages


Total liability shall not exceed fees paid for the relevant engagement.


10. Indemnification


Client agrees to indemnify CX25WW against claims arising from:


  • Client implementation decisions

  • Employee actions

  • Regulatory non-compliance

  • Data governance failures

  • Misuse of provided materials

  • Third-party vendor failures


11. Data Protection (DPDP Act Aligned)


Where personal data is processed:


  • Client acts as Data Fiduciary

  • CX25WW acts as Data Processor (where applicable)


CX25WW shall:


  • Process data only within defined scope

  • Implement reasonable safeguards

  • Not commercially exploit personal data


Client remains responsible for lawful data collection, consent, and compliance under the Digital Personal Data Protection Act, 2023.


CX25WW shall not be liable for penalties arising from Client’s data governance failures.


12. Confidentiality


All confidential information exchanged shall be protected.


CX25WW shall not be liable for breaches resulting from:


  • Client-side security failure

  • Cyber incidents beyond reasonable control

  • Third-party technology vulnerabilities


13. Arbitration-First Dispute Resolution


All disputes shall follow:


  1. Good faith negotiation (15 days)

  2. Mandatory binding arbitration


Arbitration shall:


  • Be conducted in Noida, Uttar Pradesh

  • Be governed by the Arbitration and Conciliation Act, 1996

  • Be conducted in English

  • Be decided by a sole arbitrator


Arbitral award shall be final and binding.

Court proceedings may only be initiated for enforcement.


14. International Clients


For Clients located outside India:


  • Governing law: India

  • Seat of arbitration: Noida, Uttar Pradesh

  • Exclusive enforcement jurisdiction: Courts of Noida, Uttar Pradesh

  • Objection based on foreign domicile is waived


15. Force Majeure


CX25WW shall not be liable for delays caused by:


  • Government actions

  • Internet failures

  • Natural disasters

  • Pandemic

  • Geopolitical events


16. Termination


CX25WW reserves the right to terminate engagement without refund if:


  • Payment obligations are breached

  • Intellectual property misuse occurs

  • Misconduct or reputational risk arises

  • Scope abuse or unreasonable demands occur


Clauses relating to IP, Non-Solicitation, Non-Compete, Liability, Indemnity, and Arbitration survive termination.


17. Governing Law & Jurisdiction


This Policy is governed by the laws of India.


Subject to arbitration, courts located in Noida, Uttar Pradesh shall have exclusive jurisdiction.


18. Acceptance


Engagement, payment, or acceptance of services constitutes binding acceptance of this Policy.